Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing and using EngageFlow ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

EngageFlow provides AI-powered customer engagement tools including automated message drafting, sentiment analysis, and omnichannel inbox management. The Service is provided "as is" during the beta period.

3. User Responsibilities

• You are responsible for maintaining the confidentiality of your account
• You agree not to use the Service for any unlawful or prohibited purpose
• You are responsible for all content generated through your account
• You must comply with all applicable data protection regulations

4. AI-Generated Content

EngageFlow uses artificial intelligence to suggest message drafts. These suggestions are provided as recommendations only. You are responsible for reviewing, editing, and approving all content before it is sent to your audience.

5. Intellectual Property

The Service, including its original content, features, and functionality, is owned by EngageFlow and protected by international copyright, trademark, and other intellectual property laws.

6. Limitation of Liability

In no event shall EngageFlow be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

8. Contact

Questions about these Terms? Contact us at hello@engageflow.tech.