Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly, such as your email address when joining our waitlist. We also collect usage data including interaction patterns and feature usage to improve our product.

2. How We Use Your Information

• To provide and maintain our service
• To notify you about changes and updates
• To provide customer support
• To detect, prevent and address technical issues

3. Data Processing

EngageFlow processes message data through our AI engine to generate suggested responses. All data is processed in accordance with GDPR requirements. We do not sell, trade, or otherwise transfer your personally identifiable information to third parties.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256). Our infrastructure is hosted on enterprise-grade cloud providers with SOC 2 compliance.

5. Your Rights (GDPR)

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your data. To exercise these rights, contact us at hello@engageflow.tech.

6. Contact

For any privacy-related inquiries, please contact us at hello@engageflow.tech.